Print this page
Home Insurance
Français

Ask the Expert

Do you have a question about home insurance?

The insurance system works better if everyone involved understands what insurance is, what it does and how it works.

To ask one of our consumer information officers a question, please complete this form.

Watch this space for the answers to some of the most frequently asked questions.
Q. I have some valuable jewellery that I inherited. My insurance broker tells me I should have it "scheduled," whatever that means! I thought it was already covered under my homeowners policy -- and now I'm supposed to pay more to have it "scheduled"? How come? Click here

Q. I recently filed an insurance claim for damage caused when a sewer backed up into my basement. I have the appropriate coverage, which is supposed to cover "replacement cost." Who decides what has to be replaced and what can be cleaned up and returned to me? For example, a coffee table was slightly damaged by water. The adjuster wants to have it refinished instead of replacing it. But refinishing the table will devalue it. Do I have to accept the refinished table, or can I be reimbursed for the amount the table was valued at prior to the water damage? Click here


Links | Sitemap | Privacy | Disclaimer               © 2008 Insurance Bureau of Canada. All rights reserved.